Health Commitment
Statement
This document outlines our mutual responsibilities. It works alongside our Privacy Policy, Liability Waiver, and Facility Terms of Use.
At HQ Recovery, your health, wellbeing, privacy, and safety are our top priorities. This Health Commitment Statement outlines what you can expect from us, and what we expect from you.
We commit to providing well-maintained recovery equipment, serviced in accordance with manufacturer guidelines.
Our facility is partially supervised. Staff are on-site and have access to cameras but are not always physically present inside the recovery room. Members should be aware of this when planning their sessions.
We provide clear instructions, contraindications, temperature guidance, and emergency procedures throughout the facility to support safe and informed use of all equipment.
We only collect the information necessary to operate safely and comply with our legal obligations. All data is processed under GDPR and stored securely.
You must ensure you are medically fit to participate and stop immediately if you feel unwell. The following conditions require medical caution before using our facilities:
You must not use any facility if under the influence of:
You confirm that all information you provide to HQ Recovery is true, accurate, and complete.
You are responsible for your own condition throughout your session. This includes:
Failure to follow these rules may result in removal from the facility.
By entering HQ Recovery or using any facility, you confirm that: