Support & Information
Your Questions,
Answered.
Everything you need to know before your first session — or your fiftieth.
Services
We offer a Sauna, Cold Plunge Pool, Jacuzzi, and Compression Boot Therapy — plus guided recovery programs tailored to your individual needs, whether you're an athlete, a weekend warrior, or simply prioritising your wellbeing.
Not at all. HQ Recovery is open to everyone — competitive athletes, casual trainers, and anyone looking to support their physical and mental wellbeing. Whatever your starting point, we'll meet you there.
Yes. Our team is on hand throughout every session to support you, answer questions, and help you get the most from your time — regardless of your experience level.
Visiting
Bring a towel, swimwear, a water bottle, and comfortable clothing for before and after your session. Changing facilities are available on-site, so no need to arrive ready to go.
Walk-ins are always welcome, but we recommend booking in advance via phone or our website to guarantee your preferred time slot.
📞 Booking ahead secures your spot — sessions are limited to 12 people to keep the experience focused and personal.
Each recovery session is 60 minutes.
We recommend arriving 5–10 minutes early to allow time for changing. If you arrive already ready to go, that buffer isn't necessary.
We cap each session at 12 people to ensure a calm, focused environment where everyone gets the space and attention they need.
Protocols & Guidance
There's no one-size-fits-all answer. We use evidence-based protocols tailored to your specific goals — sports recovery, mental health support, or general wellness.
Athletes may benefit from shorter, more intense contrast sessions. Those focused on stress relief often spend longer in the sauna. Our team will guide you based on your goals, experience level, and health considerations.
Memberships & Pricing
Yes. We offer flexible memberships, single-session options, and multi-session packages — so you can choose what fits your routine and budget. Visit our pricing page for full details.
Ready to Begin?
Book Your First Session
Still have questions? Our team is happy to help before you arrive.